Roon starts skipping tracks after unpausing

Core Machine (Operating system/System info/Roon build number)

Windows 10 Pro Version 1909
Roon v1.7 (build 537)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Windows PC connected with Ethernet to ISP router (Ziggo)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Arcam SA30, software version 521.
Also connected to the same network with ethernet cable to same ISP device.

Description Of Issue

After pausing more than 5 seconds, playback does not resume when I press play again. Instead it tries to start the next track, fails, etc.
Only if I stop playback and then switch the amplifier (SA30) to another input, it will start to play again.
Pausing less than 5 seconds is no problem.

Here’s a relevant part of RoonServer_log.txt.

04/28 19:32:41 Debug: [raat/tcpaudiosource] disconnecting
04/28 19:32:41 Warn: [raat/tcpaudiosource] send failed: De objectverwijzing is niet op een exemplaar van een object ingesteld.
04/28 19:32:41 Warn: [raat/tcpaudiosource] disconnecting + retrying
04/28 19:32:41 Warn: [zoneplayer/raat] Error during streaming: System.Exception: serverside buffer overrun
   bij Sooloos.Broker.Transport.RaatTcpAudioSource.SendFrames(IPEndPoint ep, Int32 stream_id, Int64 streamsample, Double buffersize, StreamFormat format, Double gain, Double peak, Byte[] buf, Int32 nsamples)
   bij Sooloos.Broker.Transport.RaatZonePlayer.<>c__DisplayClass31_0.<_StartStream4>b__1()
04/28 19:32:41 Warn: Track Stopped Due to Error
04/28 19:32:41 Info: [library] recorded play for profile e31fe39e-4ec5-4d4f-8530-e578ad2aea4b: mediaid=50:1:0d320b5c-60ae-4855-a020-93419f397185 metadataid=123:0:MT0053698305 contentid= libraryid=50:1:0d320b5c-60ae-4855-a020-93419f397185 isfromswim=False
04/28 19:32:41 Info: [zone Arcam SA30] OnPlayFeedback StoppedEndOfMediaUnnatural
04/28 19:32:41 Debug: [zone Arcam SA30] _Advance
04/28 19:32:41 Trace: [library] finished with 73 dirty tracks 7 dirty albums 2 dirty performers 50 dirty works 63 dirty performances 0 clumping tracks, 0 clumping auxfiles 0 compute tracks, 0 deleted tracks, 0 tracks to (re)load, 0 tracks to retain, 0 auxfiles to (re)load, 0 auxfiles to retain, and 123 changed objects
04/28 19:32:41 Trace: [Arcam SA30] [Inactive] [100% buf] [LOADING @ 0:00] An Architect's Dream - Kate Bush
04/28 19:32:41 Trace: [push] restarting connection (Kan geen gegevens lezen uit de transportverbinding: Een blokkeerbewerking is onderbroken door een aanroep naar WSACancelBlockingCall.)
04/28 19:32:41 Trace: [push] retrying connection in 15274ms
04/28 19:32:41 Trace: [dbperf] flush 0 bytes, 0 ops in 3 ms (cumulative 35581015 bytes, 17842 ops in 4690 ms)

I have no further problems with Roon and the SA30, except for this one.

Hello @Mark_Donderwinkel,

The Arcam SA-30 is currently undergoing Roon Ready certification. Until certification is complete, we are unable to provide support for the device. I recommend you reach out to Arcam with this report for further tracking and diagnostics.


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