Roon stops playing after one or two songs....delays for sometimes five minutes then usually restarts

Core Machine (Operating system/System info/Roon build number)
Antipodes DX as core.
iMac and iPad to navigate through playlist or Tidal.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
All components are hardwired with their own IP address and I use a one year old Asus router.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Digital coax connection to my preamp and amp upstairs.
Two zones a Chromcast and Bryston Pi.

Description Of Issue
This same situation occurs in all zones at different times - i.e. one zone can be running a different playlist and will stop while another is still running.

The playlist usually starts right away, but will stop after on or two songs have played. When I go to the iMac or iPad to restart, there is a screen that says “loading”, while I can see the song at the bottom that is supposed to be playing - the bar at the bottom oscillates back and forth as though searching. Usually in ten minutes or less and I don’t do anything the playlist will start again and run for hours with no issues. Doesn’t matter whether I use the iPad or iMac for this.

I did contact a very helpful fellow at Antipodes and he said everything looked good at this end and even ran some diagnostics remotely and found only one setting on the Antipodes (the look for new songs setting) that he though might be buggy with Roon so disabled that - to no avail.

Any thoughts are much appreciated- this just started occurring about seven months or so ago.

Cheers,
Tony Abbott
[Email and phone no. removed by mods]

Slight correction … I found that the Music library had been defined twice, once as the default Music Folder, and also as a Watched Folder:

image

We believe this can cause problems so I disabled the Watched Folder, hoping that might be the cause of the problem.

It appears that it was not. You might check your network speed.

Thanks Tony,
Yes, disabling the watched file did help as usually now it will eventually start up if I’m patient.
My network expert is going to be here Monday, so I’ll see if he is able to speed things up somehow.

I don’t understand how, once it gets past the first couple of tracks, it will usually happily play for hours.

Thank you for the quick reply again - much appreciated!

Hi @Tony_Abbott, if you type www.speedtest.net in your browser address bar you will see the download speed you are getting.

Hi Tony,

Download speed in a couple of tests ranged from 21.3 to 18.6 mps.

Hello @Tony_Abbott, and thanks for your report. Are you able to play to system output of one of your remotes without issue?