Roon stops when starting up

Support
1

Core Machine (Operating system/System info/Roon build number)

windows, latest; cannot see the version as it immediately shuts down

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
connected via lan

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
meridian media source 200

Description Of Issue

3 seconds after starting up, roon stops

2

Have you had some windows updates? Your graphics drivers may have been overwritten. Go to the website of your graphics card manufacturer and download latest drivers from there.

4

Hello Ged, problem started when I updated Roon. But checked also the latest grahic drivers.
Had to install 3 updates. But problem with Roon is not solved. Thanks for stepping in.
Marco

5

Try installing the 32 bit version off roonlabs to see if that comes up.

6

Hello Ged, Thnks fo quick answer! Appriciated. Installed the 32-bit version. Roon is now playing! Keep my fingers crossed. Hopefully I will not have to contact you again. Marco

7

Hello @Marco_Ising, that’s awesome news! Please let us know if the issue returns.

8

Good that you are up and running. I’m a user just like you but have been hanging around on the forum for a while.
That 32 bit works and 64 bit doesn’t often means there’s something odd with the graphics setup. I can’t tell you exactly what :slight_smile:

9

Thanks Ged, Use a dedicated small PC as a server for Roon. Will check later the graphics settings, as I do prefer a 64 bit version. Makes loading Roon a bit faster I would guess. But for now I can explore my musci again. Marco

10

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