Roon stuck on startup screen after move to QNAP container (ref#499MO8)

[Shiv_Rohit]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon stuck on startup screen after moving to qnap container

Tell us about your home network

· Ubiquiti

[vadim]

Hello @Shiv_Rohit

To resolve the connection issue after migrating to a QNAP Docker container, you must manually transfer your license. The Docker container generates a new ID, which the Roon system treats as a completely new installation.

Perform the following steps:

1. Restart your Roon Server container in QNAP Container Station.
2. Open your Roon Remote app. On the startup screen, click the Select a different Roon Server button.
3. Select the new Roon Server instance that appears in the list.
4. Log in with your Roon account credentials.
5. You will be prompted to unauthorize the previous native QNAP installation. Confirm this action to release the license to your new Docker container.

Provide an update on your connection status after completing these steps.

[Shiv_Rohit]

Thanks that worked.

[noris]

Hi @Shiv_Rohit

Glad to hear that worked. We’ll go ahead and mark this thread for closure. Enjoy your music!