Roon switches off amplifier / Hegel H 120

Support
1

Roon Core Machine

Roon optimized Core Kit, Version 2.0 (build 1193) on Prime Computer PrimeMini 5/i52x 16GB RAM - 512GB Pro-M.2-SSD, 2nd SSD : 1TB Samsung EVO 870

Networking Gear & Setup Details

LAN not Wifi, nothing changed since first installation last year

Connected Audio Devices

Hegel H120

Number of Tracks in Library

910 records/albums

Description of Issue

The system works since last May without problem, but since about 1 week probably the last update, the amplifier (Hegel H120) switches off again and again, mostly after a few minutes when operating with Roon. The problem occurs only in operation with Roon and nihct with other sources. Remote is controlled with the latest version of Roon Remote on iphone and ipad, the problem occurs with both devices.

2

You may have accidentally set a sleep timer for the Hegel in Roon.

Only thing I can think of.

3

Good idea, but unfortunately not the solution…

4

Problem solved - Firmware update for the Hegel solved it (apparently the hegel had lost connection to the internet and did not update automatically)

5

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