Roon sync with Qobuz

[Kim_Zerba]

Anyone else experiencing incomplete or delayed syncing of Roon with Qobuz, especially new releases and Qobuz playlists?

[wkimbel87]

I don’t know about playlists, but NRFY from Qobuz has been slow to update these days. See:

‘New releases for you’ still not updating

Core Machine (Operating system/System info/Roon build number) NUC8i5BEH/latest ROCK & Roon Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet) Ethernet via Netgear GS108 Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.) Linn KDS/3 via ethernet Description Of Issue ‘New releases for you’ hasn’t updated since 9th April. There was an earlier thread about this as a general issue and as a result of support this seemed to…

[Sylvain74]

Hello,

I am currently experiencing the same issue. I am looking for the last release from Billie Eilish “Your Power” which is available on Qobuz but cannot be found in Roon.
It is not the first time I have this kind of problem…

[RBO]

Sometimes it takes a bit until Roon is synced with Qobuz.

[AceRimmer (Smoke me a kipper, I'll be back for breakfast!)]

And sometimes stuff just cannot be found via Roon and I have to resort to finding it on the Qobuz app and then it will show up in my Roon favorite list.

Can’t explain why but it happens too much IMHO.

[RBO]

Your Billie Eilish single is in Roon now

[Simon_Arnold3 (Simon Arnold)]

It’s under investigation apparently.

[Tom_Wu2 (Tom Wu)]

TIDAL playlists never refresh

For example Billie Eilish released a new single today, but it could only be found in Qobuz app but not in Roon. Is there a reason Roon isn’t getting the new information from Qobuz?

I asked the exact same thing 4 days ago. It’s frustrating that the sync between Qobuz and Roon isn’t instant…