Roon taking too long to update database after software update

Support
1

Roon Core Machine: Nucleus+
Operating system and machine info (Windows 11, DELL XPS8950 , CPU 12th generation i7-12700K, RAM) 32 DDR5
Networking Gear & Setup Details
Network gear (router ASUS GT-AX11000/Switches Linksys SE3008 & Linksys SE4008 & Ethergen), on Ethernet

Connected Ethernet Audio Devices
Devialet Expert Pro 220 integrated amplifier;Acoustic Solid II turntable;NAD M50.2 music player

Music Library size: . 132,000 tracks in FLAC form

Description of Issue

I did a recent update of Roon software. When I try to use Roon, a message comes up telling me to be patient, because a Roon database update is needed. The data base has been “updating” for days now and still apparently hasn’t updated. What is going on?

2

Have you restarted the box?

3

Yes I have restarted the Nucleus+

4

Hey @Greg_Johnson,

Reviewing your account, I can see that your Nucleus is running the latest build. Are you still running into issues updating?

I’ll be on standby for your reply. Thanks! :+1:

6

Benjamin;

Thanks for asking.

The problem was that It took an immense amount of time (literally days) for Roon to do the backup of information on some 132,000 songs, following the software update. Roon did eventually do the job; however while it was doing the job I could not listen to music.

Greg

7

Hey @Greg_Johnson,

Odd behavior indeed. I’m glad to hear things are functioning properly though. If you run into this issue again, feel free to tag me and we’ll troubleshoot. :+1:

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