Roon - Tidal Login Fail [Resolved - disabled VPN]

Hello @Brian_McGregor, I spoke to our team about this and I’m going to send a ticket to our QA team to investigate for you. So we can get that ticket submitted, I wanted to clarify some details and collect diagnostics.

Could you please fill out this template and I’ll enable diagnostics for your account so we can submit the ticket? Thanks! The most important thing is telling us how the core is connected to the router.

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.