Roon unable to connect for multiple days (ref#KNUWAR)

Support
1

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

Roon hasnt bbeen able to conncet in days

Describe your network setup

iphone computer

2

What device and OS is Roon Server installed on?

1 Like
3

Hello @dkugel ,

Welcome to the forum! I see that you have a Windows 11 Roon Server registered to your account. Since you are using a Windows PC, I would verify that both Roon.exe and RAATServer.exe have been added as exceptions to your Windows firewall.

You can use these instructions to add the exceptions and the executables themselves would be located in your Database Location/Application folder path.

I would also add these exceptions to any Antivirus or other Firewall blocking applications you may have and ensure that you connected to your network via a Private network, not a Public one, see this guide for more information.

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