Roon unable to connect to endpoints unexpectedly (ref#CUX9E9)

[Rob_Welles]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Roon suddenly won't connect to my end points

Describe your network setup

Asus XT8

[Rob_Welles]

Sorry I didn’t give you enough info in the initial post. Roon couldn’t find my Roon-Ready end points. There wasn’t a restart or update when this happened. Though I did an Roon update a couple of days ago.

I’ve tried to restart my Server (MacMini M1 8 GB RAM running Sequoia 15.2. I’m running Roon 2.0 (build 1496). My end points are both hard-wired as is the Server. My end points are Holo Red and 2Go2Yu.

My router can see all devices. What additional info can I provide?

thanks
rob

[Rugby (aka Daniel or Big Dan)]

There is an issue with Mac Sequoia and it’s new “security”. See…

Roon on MacOS 15.0+ Sequoia: Audio Zones Disappear, Requiring Local Network Access Reset or RAAT/Roon/macOS Restart [Roon Investigating]

Hi @Rumpole, We’ve merged your report into the main tracking thread so you can receive updates on this issue. Technical Support is investigating with QA and Development. We’re aware of broad reports of local device connectivity failures that emerged with the MacOS 15.0+ release. At this time we have not identified a precise failure mechanism within Roon. We will continue to investigate this issue and provide any and all solutions possible as well as broadcast known workarounds. For now, pleas…

For now, please try:

• Retoggling Roon permission in System Settings → Privacy & Security → Local Network when networked Zones disappear

• Restarting RoonServer to rebroadcast device discovery
  

[benjamin]

Hey @Rob_Welles,

Thanks for the report! @Rugby is likely correct with their above comment - can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

Thank you!