Roon unable to find Auralic Aries S1 after latest update (ref#WHCRYP)

Support
1

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

After the latest update Roon is unable to find an Auralic Aries S1. I have checked the network and it is not being blocked.

Describe your network setup

Synology RT 2600ac router. Synology range extender. Cable modem is hub 3.0 from Verginmedia. Roon is on mac mini connected by ethernet. Aries S1 is connected by wire to range extender.

3

Hello @Paul_Holmes ,

Thanks for reaching out with your report. Do you have multiple networking interfaces active? Is the behavior the same if only using one active interface? If this still does not help, can you confirm if there is any change if you bypass the range extender and connect it directly into the router? You don’t need to play anything, just see if it appears and is able to be enabled properly in Roon.

4

Thank you for your reply, but after some time this problem resolved itself and roon is working. This is somewhat off topic for this thread but the Aries S1 is being misidentified as the Aries Mini.
Thanks
Paul.

1 Like
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7

Hi @Paul_Holmes ,

Glad to hear that your S1 is working again. I’ve forwarded your report regarding the misidentification to our hardware team, I’ll leave the thread open a bit longer until I hear back from them, in case they have any additional questions regarding the issue.