Roon unable to find core on macOS (ref#381BA6)

[russferstandig]

Affected Product

Roon

Roon Issue Category

Playback

Description of Issue

I cannot get Roon to find its core, which has worked fine for years, but not today!

Roon Core Platform

macOS

Roon Core Specifications

15" MacBook Air M2 24 GB of ram and 1 TB of storage

Connected Audio Devices

Taiko Extreme and Switch Lapizator Horizon DAC

Home Network Details

I have Fios with Gigabit Internet, but it is not even close to that.

Screenshot

[Robert_F (Rob)]

Is the screenshot from the Mac you use for your Core, or is this Mac used as a Roon Remote? What version of Roon are you using? Can a phone Remote see your Core via WiFi?

[Rugby (aka Daniel or Big Dan)]

I am assuming you are using the Taiko extreme as the core.

The first things I’d check is to see if your Wifi and ethernet networks are now two different subnets. Compare the IP numbers of the MacAir and the Taiko Extreme. Post them if you are unsure, but, the first three number groups need to be the same. aka 192.168.1.x where X should be unique.

[noris]

Hello russferstandig,

Thanks for reaching out. Are you still seeing the issue at the present time? It doesn’t look like your Taiko server is online at the moment, I am not sure if there is an issue with the server itself, but if so, you may want to reach out directly to Taiko support - contact@taikoaudio.com

[benjamin]

Bumping this thread @russferstandig, let us know if you’re still having issues. Thanks!