What’s happening?
· Other
How can we help?
· None of the above
Other options
· Other
Describe the issue
Roon does not find my Node and Sonos devices, which were previously listed.
Describe your network setup
Xfinity router/wifi
· Other
· None of the above
· Other
Roon does not find my Node and Sonos devices, which were previously listed.
Xfinity router/wifi
Hello @Richard_McIntosh ,
Welcome to the forum. I am looking over your account and I am seeing quite a few networking errors in the error logging. Can you try to restart your network (router/switches), RoonServer PC and networking devices to see if this helps restore connectivity? Let us know!
Thank you for responding. I restarted the RoonServer Mac, and the Roon devices were reacquired.
BTW, this implies that Roon can view my activity without specific authorization, which is unexpected. (Sonos, for example, can view my activity only if I give them specific permission to open a shared session, or send them a diagnostic log). Are there Roon settings that control access to this information? Please advise.
Hi @Richard_McIntosh ,
Glad to hear that the reboot fixed the issue! There is no way to set specific collection permissions in Roon, and you can view the information that Roon collects as stipulated in our Privacy Policy. You are welcome to open a Feature Suggestions thread regarding any changes you’d like to see. I’ll go ahead and mark this issue as solved otherwise, happy listening!
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