Roon unable to play iTunes ACC (m4a) files from Synology DS723+ server (ref#R2XN4L)

[thomas.krueger5]

What best describes your playback issue?

· Music doesn't start when I press "Play"

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Does the issue affect all file formats?

· The issue *only affects one file *format.

Which format is giving you trouble?

· AAC

Is your device connected directly to the Roon Server via cable or over the network, or is it chained through another device (such as a streamer, Roon Bridge, or Roon Remote)?

· It is connected through a different device (e.g Rasberry Pi)

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

What are the make and model of the affected audio device(s) and the connection type?

· Alle

Describe the issue

My iTunes ACC (m4a) files are on a Synology DS723+ server. Roon will not play these files.

Describe your network setup

Fritzbox, Synology DS723+

[fietser]

Read this first.

FAQ: What audio file formats does Roon support?

[BlackJack]

While it is not clear from your description, if your Roon Server runs on your NAS then follow the install instructions on the RoonOnNAS project homepage (section Appendix: Adding support for additional audio codecs (like AAC…)).

[thomas.krueger5]

Thank you very much BlackJack, it works, the Roon is on my NAS! I knew there had to be a solution! Many greetings Thomas