Roon unable to play Tidal in hi-res FLAC (ref#YTF0RJ)

[steinkrieg (Jeremy Stein)]

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

Roon is not playing Tidal in hi res flac

Describe your network setup

Imac

[steinkrieg (Jeremy Stein)]

I have also set my Tidal to Max in settings.

[Jim_F (Minimalist)]

[connor]

Hi @steinkrieg,

You’ll need to verify the tier of your Tidal subscription allows for Max, not just Hi-Res playback. See here: Sound Quality | TIDAL

Please share a screenshot of Device Setup within Roon Settings → Audio for the MSB Reference DAC Zone.

[Have you followed their instructions here] MQA should be set to Decoder and Renderer.(https://msbtechnology.com/dacs/rendererv2/rendererv2roon/)?

[steinkrieg (Jeremy Stein)]

Thanks for the update here… I have been reading through various posts and forums about this. After a lot of research, the problem was solved simply by logging out of tidal on the roon app, and then logging back in.