Roon unable to run due to screen resolution constraints (ref#5JI0SN)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· I don't like how the product works

Describe the issue

"Your screen resolution is too small to run Roon..."

Describe your network setup

Problem computer is Dell XPS laptop with 13" screen. Everything else works fine.

Did a quick search for you and maybe checkout @benjamin’s post by following this link to try a couple of possible remedies.

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Thanks for the response.

These are for running Roon on a 4K teevee. I’m running a 13" Dell XPS with recommended screen resolution of 1920 x 1080 and 150 percent scaling. Changing scaling to 100 percent makes everything else too small to read.

What did work until a recent Windows or Roon update was starting Roon from a shortcut with some qualifier like “scale factor=125 percent” after it. I can’t find the link that led to that fix, or perhaps it doesn’t work anymore.

Hi @John_Gallup ,

Thanks for reaching out. Please note that we have a guide on this issue below:

Was this by any chance the workaround you saw?

Let us know if this helps or if you still see the issue afterward!

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This worked, thanks. If others see this, be careful to note the presence of absence of spaces in the string applied after the .exe file. It has to be exactly right. A factor of 1.25 worked in my case.

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Glad to hear that the suggestion worked @John_Gallup, hope you enjoy using Roon!

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