Roon unstable after adding TIDAL

[Brett_Hedges1 (Brett Hedges)]

@support I have this exact issue also. Roon currently unusable after adding TIDAL back to it as a service… I would like help and will upload logs etc

[noris]

Hi @Brett_Hedges1,

I have split your post into it’s own thread, do you mind providing a bit more information regarding this issue by using the following thread as a guide?

I'm having a problem with Roon -- where do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the Support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup: Describe The Issue When you start a thread in the Support category, Roon Support will need to know: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain but…

If you can let me know more about the issue, I will be able to better assist. How exactly is Roon “unstable”, what do you see, long playback start time, sluggishness when opening albums, ect.