Roon Core Machine
|İşletim Sistemi Adı
||Microsoft Windows 11 Pro
||10.0.22000 Derleme 22000
|Diğer İşletim Sistemi Açıklaması
|İşletim Sistemi Üreticisi
||Intel(R) Client Systems
||Intel(R) Core™ i7-8559U CPU @ 2.70GHz, 2712 Mhz, 4 Çekirdek, 8 Mantıksal İşlemci
||Intel Corp. BECFL357.86A.0085.2020.1007.1917, 7.10.2020
Networking Gear & Setup Details
Connected Audio Devices
Number of Tracks in Library
about 20000 tracks
Description of Issue
there was an issue loading your libary…???Hi my system gave this error. I have followed the steps given in the help link at least 10 times and nothing has changed. It gave the same error when I turned the backup on and off without installing it. I completely uninstalled and reinstalled Roon and it …all roon updates give this eror…
Hi @Cemil_Alyanak thanks so much for letting us know you’ve received this error.
We’re hoping to take a look at your logs so that we can understand what may be happening.
I have enabled diagnostics on your account so our technical staff can get some more insight into what’s going on here. The next time your Core is active a diagnostics report will automatically be generated and uploaded directly to our servers
I’ll be sure to pass the diagnostics over to the team for further analysis.
Thanks so much for your patience
Please help ı sending photo step by step
Thanks so much for sharing those screenshots with us.
I have pulled the logs and we are currently reviewing them to gather information about this issue you’re experiencing. Once we have more information to share, we’ll be reaching back out!
I truly appreciate your patience in the meantime, @Cemil_Alyanak
Same problem for 2 weeks with me.
And this is the second time in 2 months time
The first went on for like 2 weeks and
corrected itself all of a sudden (most probably
due to a new upgrade that I did not notice)
I dont remember being so annoyed with a
Such a crap.
The same happens to me and I am not able to use Roon since the build 898 released. I also reported at the Support a couple of days ago but no one has returned yet. Can you please look after otherwise I will ask for a full refund the rest of my membership.
ı change language and than now roon working
Thanks a lot for helping
Hi everyone, thank you so much for sharing that you were affected by this issue, as well. We’re so sorry that this is the case!
This is a known bug and we are currently working to provide a fix, which will be released next week!
In the meantime, as a workaround, we have found that changing the language on the Windows PC helps to get past this issue. However, this will not be needed once the fix is released.
Thank you all for your patience!
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