Roon uses Tidal despite Qobuz preference after server migration (ref#OFD310)

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Roon decides to use Tidal even though I have set Streaming Service Preference to Qobuz. Happened after I migrated Roon Server to another device. I'm logged in to both services.

Describe your network setup

1 gbps > TP Link router > Ethernet (Computer / Hegel H190)

2

Hello @jonathanegstam ,

Welcome to the forum and thanks for reaching out. Just to confirm, the previous server before the migration did not have this issue? Is the behavior the same if you try to log out and back into TIDAL/Qobuz and reselect the Prefer Qobuz toggle in the settings? If it is still the same, can you please provide examples of when this issue is occuring (with screenshots if possible)? Thank you!

3

Hey @jonathanegstam,

We wanted to quickly check in on this thread to see if you were able to run through the above. Thank you!

4

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