With the recent version update I have started receiving a feequent error starting that I am out of Application Memory (OS X 10.15.7). I have Roon Tidal and Safari opened Roon is using between 2 and almost 3GB. The pop up takes over the screen until it is dismissed and makes the computer almost unusable with Roon running, as this happens many times in a row unless I restart the computer.
I never had this happen before the latest update. It’s very frustrating, and I have had to just use Tidal alone to get any reasonable performance now. It does not happen at all when Roon is closed. Restarting the computer fixes it for a little while, but it repeats after a short while.
Roon has also been completely crashing sometimes as well as just instantly stopping in the middle of playback.
I have cleared the image cache twice with restarts and have done the Clean Library twice also.
Is there a fix for this? Thanks.
SO frustrating. Please, is there ANY way to get help from Roon???
Even while trying to type this I am having Roon constantly interrupt with a system popup message about application memory. I love this software, especially for new music discovery but I am so frustrated after nearly every update causes problems that I am seriously thinking of just dropping it.
@Arnie_Sherman, Roon’s support team is working through their queue. They may need to look at your logs when they reply to you. I am only guessing, but an 80K library running on a 4-year old Mac with 8 GB of RAM may be reaching its memory limits; how large is your hard drive or SSD, and how much free space do you have available on it? I’m considering if the scratch disk may also be limited.
I am not sure if it will help, but I have a similar vintage 2019 MB Pro and have it running Ventura 13.5.2, but with 32 GB of RAM and a 20K library, so not an identical configuration. Apple may have improved its memory management with Ventura.
Thanks, I think a lot of the tracks are from a disk of mp3 files that I no longer even have mounted. Most of my listening is Tidal these days. I’d gladly reset the library to a new completely empty status with no local files if that would fix it.
The thing that I don’t get though, is that I never had this issue until the most recent update. I literally had to quit Roon just so I could type this reply because it just keeps taking over the screen with the memory pop up. It seems like about half the time they drop an update it causes my system to crash Roon randomly, then after a week or two it seems stable again.
Sometimes it also just mid song quits playing and has a message that cannot find my library and prompts to restore from a backup. Sometimes it will suddenly just lose track of the USB connected amp and tell me there is no output device, then on a restart it seems fine again.
Sometimes it will work fine for hours, sometimes it will stop every 15 or 20 minutes.
I really don’t want to complain about the software itself, I had a very stable setup for about a year, but it has just been more and more of a mess lately.
Well, now Roon will not run at all.
It kept telling me that I already had a Roon Core installed, when all I was trying to do was to log in.
Now after a reboot all I get is a screen that says There was an issue loading your library. When I try to restore it just says No Backups found.
Please Roon Support, please…
What can I do to get this working again? I’d settle for a fresh install to start over. Right now I am completely unable to use Roon.
Well, I did have backups scheduling but Roon has also started crashing whenever that runs. I tried to restore from recent backups but Roon didn’t recognize them as valid files.
I managed to restore from an older backup and then ran the Clean Up Library function and this time it said that it removed over 96,000 files. I don’t know how that could even be possible.
Honestly, at this point all I want is to get a completely new install of Roon with no tracks at all and I’ll just add in the music that I most want to hear gradually.
I wish I had never installed the major upgrade version because I never had any trouble with the old one and have had repeating troubles ever since. Arc is of no use to me as I just stream from Tidal when I am away.
@Arnie_Sherman, can you share a screenshot of the path to your Roon backups folder? If it’s pointing to a watched music folder, Roon will have problems creating a backup. Also, how much hard drive space do you have on your Air?
Well, I think I have this fixed.
I ended up reinstalling Roon, first time I did it by renaming the library to Roon_old, but the problem just continued. I then deleted every bit of Roon including old backups and just installed fresh. All I have there is Tidal and some internet radio, I haven’t added a disk full of mp3 files that I previously had imported.
Stable for 2 days now, no crashes so I’m hoping that’s it.