Roon v2.0 (build) 1259 not compatible with Mac OS 10.15.17?

[Gary_Schultz]

Roon Core Machine

Apple Mac mini 6-Core Intel i7 64GB
macOS Catalina V10.15.17

Networking Gear & Setup Details

Ethernet

Connected Audio Devices

ADI DAC connected via USB

Number of Tracks in Library

Description of Issue

I’ve found that the latest version of Roon doesn’t work with Mac OS Catalina? A previous version 1.8 (Build 970) is the only one which seems to be compatible. The issues with the newest version is: doesn’t connect to playback device and the library isn’t compatible so no music shows up.

Any thoughts?

[Suedkiez (Just a fellow user like you)]

Roon 2.0 requires at least macOS 10.15 Catalina according to the specs, so that should work:

Roon Core and Remote specification recommendations

If the newest version “doesn’t connect to playback device and the library isn’t compatible” then it seems that the newest version installed and started for you on Catalina, so an incompatibility with the macOS version does not seem to be the issue.

Not finding a playback device is often a network issue.

An incompatible library is usually the case when using an older software version and trying to load a library that was updated with a more recent software version.

Which Roon version do you have installed now? What does it say in Roon > Settings > About?

[Traian_Boldea]

Works for me. It is true that I did not updated Catalina in a while

[Gary_Schultz]

Thank you Suedkiez and Traian_Boldea for the advice.

I’m not sure what it is about my configuration, but some reason the only version that works for me is 1.8 (build 970). My network connection is good (ethernet) and I’m playing to the ADI DAC which is connected via USB. This is fine - it’s working well and that’s all that matters

Cheers,
Gary

[benjamin]

Hey @Gary_Schultz,

Thanks for writing in, and my apologies for the delay in getting to your thread! If you could, please make a fresh backup of your current database.

From there, I would test out downloading the newest version of 2.0 from our downloads below, and let me know if you run into the same issue:

Downloads - Roon Labs

I’ll be on standby for your reply.