Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Technicolour modem/ap (ISP is Shaw), DLink gigabit switch, QNAP TS-410 Nas connected ethernet (firmware 4.2.6 latest version), iMac is currently on WiFi for trial but plan on running Roon Core on a new Qnap or a dedicated iMac
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Linn Majik DS, ethernet
Description Of Issue
Roon will not connect to the NAS. iMac connects no problem and I think I have enabled smb support in the Nas (Microsoft Networking)
On my Linux-based setup, if I use Roon to connect to my remote storage, all Roon does is create a mount point on my core machine so it can access the files.
If you can manually connect to the NAS from the iMac, is simply connecting Roon to the already established link on your iMac (on your Desktop?) an option? Manually creating a mount at the operating system level and connecting to it should be equivalent to having Roon do the same exact thing through its interface.
Because it’s hard to debug someone else’s setup remotely because I’m flying blind other than your description above, there is also the possibility that if the NAS is mounted at the OS level while you’re simultaneously trying to remount the same NAS a second time from Roon that a collision is occurring where there might be something blocking a duplicate mount point. Possibly unmounting the OS connection and establishing a Roon-only mount might work. But that’s just a guess to consider and not a fact coming from a guru.
The screenshots you provided have the caveat "only if required" under items like Workgroup. I wasn’t sure if you were using a local user’s credentials and whether leaving the workgroup field blank might have an affect. In other words, if the user isn’t a member of the workgroup, should that be included as part of the credentials? When connecting the NAS from the iMac, does that value need to be entered as part of that connection?
noris, I tried to re enable the account admin via the reset button on the back of then nas. The reset worked as the network settings were set back to dhcp but the account admin will still not accept any password I try (the default is supposed to be admin)