Roon will not load

I’m having trouble getting Roon to load (after running it with no problem for the past 10 days or so). The little Roon logo just keeps twinkling but nothing happens. This is on a Mac Mini. I changed my router/wireless yesterday but the Mac connects to the internet fine so I don’t think it could be that. It may be related to Tidal, which I have a trial subscription to. I cannot get that to load on Roon with my user name and PW. I get “error not supported” messages. Any ideas?

Hi @kschacter – sorry for the trouble here. I’ll be in touch via PM, and we’ll figure out what’s going on.