Roon Core Machine
NUC7i7BNH, 8GB, 128GB SSD, 3.5GHz
Seagate External HD
Networking Gear & Setup Details
Connected Audio Devices
KEF LS50 Wireless II’s (via TP-Link Powerline Adapter)
Number of Tracks in Library
300 ripped CD.
Description of Issue
After recent update I received an automated notice from Roon that possible/suspected DB corruption in ROCK’s WebUI.
I completely these actions, but basically no affect, issue unresolved, Roon unable to start/load!
Navigate to your ROCK’s Database and a how to fix it…
Stop Roon Server
Find the folder that says “RoonServer”
Rename the RoonServer folder to “RoonServer-old”
Restart the RoonServer in the WebUI
On the Roon Remotes, press “Use another core” and connect to the new DB
Restore a backup
Note: I was remiss and never implemented a formal backup routine after years of trouble free use and guess now this is part of the price of not doing what it’s supposed to do! I did find what I suspect is an automated backup of sorts that Roon created but to no avail, system will not start up!
Thanks for any ideas on next steps to get the tunes going again, I’m missing my Roon!
Roon doesn’t set up any database Backups. So, either you or someone else did this at one time.
What happens if you don’t Restore whatever Backup you think you are Restoring? Does Roon come up?
If you don’t want to recover any curation you might done and since your Restore didn’t seem to have worked anyway, skip the Restore step in the above instructions and start with a clean database.
Someone should move this to
@support because it’s a situation where you’ll get some ideas from the community, but I bet that the staff will probably want to weigh in.
Sorry to hear this happened to you - and welcome to the community!
Done and standard support template added.
Awaiting technical support assistance with this issue as at the moment my system is still dead in the water! Tring to be patient…
Tring to be patient…
If, as it appears, you don’t have a Roon Backup there’s no magic tech support is going to do for you.
Do all the above suggested steps, except for a Restore, you’ll be back in business.
If it turns out you do have a valid Backup, you can Restore that at any time.
Are things working if you follow the steps and DON’T restore any backups?
I show that ROCK has communicated back to our servers in the last 24 hours.
Hi Wes, Form,
Yes! Form had the right idea to get this fixed and now I’m back in business and just in time for all that wonderful holiday music. Thanks for the follow-up!
All the Best,
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