At the moment there are many of these problems. The official support looks at the log data of some customers for this. Quick helps under the keywords tidal_account IPv6 DNS or similar are already described here.
Search-Examples:
I do not have another router available.
Hi @thomas_clark1
Unfortunately, the screenshots didn’t upload — Can you try again?
As far as changing DNS goes, it’s typically a pretty easy and low-risk process. We find that a lot of folks have success with Google DNS. Switching to Google DNS is as easy as setting the DNS field to 8.8.8.8 and the secondary DNS field to 8.8.4.4.
Sorry for the trouble, @Jodd_Readick . Can you make sure that there are firewall exceptions for Roon and RAATServer? More information here:
Next, try this:
Exit out of Roon/Roon Server
Navigate to your Roon Database Location - Database\Registry\Core
Locate your tidal_account file and delete it
Try to start Roon again
If that doesn’t help, and you have a backup of your database, can you try this?
Create a Backup of your current database
Exit out of Roon
Navigate to your Roon Database Loca…
This could be the problem…
Worth the couple of minutes to try it I think.
https://community.roonlabs.com/t/no-audio-devices-found-1-8-on-mac-mini/169004/3
1 Like