Roon won't add music to library

Hi, I’ve just installed Roon and have pointed it to my music collection, however it doesn’t ever add the songs, just counts down through my entire collection and then says ‘complete’, with 0 added and 0 identified.

I’m running Windows 10 and my music folder is on a separate hard drive (NTFS), containing a mixture of flac and mp3’s.

Please help, I only have a 14 day trial!


Hey @Thomas_Mays – we’ll get this resolved and then we can add some time onto your trial so you get the full 14 days. I think it’s fair to say you’re not getting the full experience with 0 songs added :wink:

I’m going to follow up via PM so we can get some logs, and then we’ll know more about what’s happening here. Stand by!