Roon won't load

Support
1

Roon Core Machine

Apple iMac OS 11.4

Networking Gear & Setup Details

Deco mesh wifi 6

Connected Audio Devices

Many
2 laptops
1 Chromecast
Google Homes
Devialet

Library Size

Don’t recall and can’t see it anymore but is +20k songs

Description of Issue

Roon won’t load, restarted Core machine multiple times still nothing

Screen Shot 2021-07-19 at 12.21.46 PM
Screen Shot 2021-07-19 at 12.21.46 PM3464×2358 112 KB

2

I even uninstalled the app, downloaded and reinstalled and still get this same loading screen which never ends

3

Sorry for the trouble, @Peter_Apple

Can you try the following?

  • Close Roon
  • Navigate to your Roon Database Location - Database\Registry\Core
  • Locate your tidal_account file and delete it
  • Try to start Roon again

Thanks!

4

ok that worked, thx!

1 Like
5

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