Roon won't play music after 30 secs

Roon Software Discussion
1

roon stops any/everything except radio after about 30 seconds.

2

If you require help from the support team, please open a support request in the Support category of the forum and fill out the issue report template with as much detail as possible. That will help Tech Support get you up and running again.

Note, the Support link is clickable and will take you to the correct place to create your request by clicking on the “Get Help” button.

Thank you.

3

By the way, I have already restarted the router and reloaded roon

4

Local files or Tidal?

5

BO TH LOCAL FILES AND tIDAL

6

OK, then that’s probably a topic for Support. (If only Tidal, stopping after 30 seconds is typical if the Tidal account has a problem or the log-in didn’t work, because Tidal plays only 30 second samples if the account isn’t authenticated. But this can’t cause the issue with local files)

7

OK YOU ARE RIGHT about that

8

For no reason the problem has gone.

9

spoke too soon. Some music plays, not all.

10

Number of playable albums slowly increasing. Must be a Tidal problem. Perhaps they will fix the number of corrupt tracks next.

11

Closing now that a Support thread is open.