Val,
Can you please provide more information, as outlined in this link:
I’m just a user, but if you include certain information describing your Core, network, endpoints, etc., it should help with understanding how to address your issues. This is noted in the second message in that link:
Your post should include:
Details on your Core machine (OS, Hardware specs, Roon build)
Details on your Remote(s) (OS, Hardware specs, Roon build)
Networking details (especially what hardware you’re using, how everything is connected, and anything notable about how it’s all configured)
Audio devices in use
Library details (where your music is stored, whether you’re using a streaming service, how many tracks are in your library)
Including these details in your first post helps us resolve your issues faster.