Roon Won't Start On MacBook Air

[John_Roberts3 (John Roberts)]

Core - Macbook Air 2020, Big Sur 11.2.3

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

BT wifi. No issues, all good.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Bluesound Node 2i wifi working fine with Blu OS app and Qobuz/Qobuz app.

Description Of Issue

My whole system is good and working fine apart from… Roon

A few days ago, Roon core stopped working. I have taken the following actions:

1. Shut down and then relaunch the app on my Mac.

2. Restart Mac

3. Uninstall and then reinstall Roon core

None of the above have helped. All I get when I start Roon is the oscillating Roon logo and the white screen.

[dylan (Dylan Caudill)]

Hi @John_Roberts3

Would you kindly use the directions found here and send us over a set of logs using a shared Dropbox link (or any other file sharing service)? Thanks!