Roon Core Machine
Intel NUC8i7BEH, 8GB RAM. Windows 10
Networking Gear & Setup Details
Verizon Router via Ethernet
Connected Audio Devices
HQPlayer4 Desktop 4.17.2
Number of Tracks in Library
Description of Issue
After update to build-918, I can no longer play through the HQPlayer4 Desktop. Roon playing progress stuck at 0:00 and Roon doesn’t report any error. The HQPlayer 4 Desktop is also the latest version and installed on the same machine as Roon core.
Restarting Roon, HQPlayer, NAA or the PC doesn’t solve the problem. Neither Qobuz or local media works.
We’re sorry to hear that you had some trouble with HQPlayer immediately after updating to Build 913. In checking your system diagnostics on Build 923 it looks like you’re up and running again. Can you please update us on where things stand now?
If you’re still having problems we’d be happy to help!
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