Hi @Pat ---- Thank you for the report and sharing your feedback with us. The insight is appreciated and sorry to here of the troubles.
Moving forward, to help aide in our evaluation of this behavior you are experiencing may I very kindly ask you to please provide the following:
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A brief but accurate description of your current setup using this link
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I would like to enable diagnostics on your account so our techs can have a closer look into this behavior. However before I enable this feature may I very kindly ask you to please reproduce the issue and note the time when the error occurs.
-Eric