# RoonOS reports server isn't running despite it being active \[Ticket In\] (ref#OQAJ97) **URL:** \ **Category:** Support\ **Tags:** rctt\_-02-1\ **Created:** [August 4, 2026, 4:22pm UTC](https://community.roonlabs.com/t/roonos-reports-server-isnt-running-despite-it-being-active-ticket-in-ref-oqaj97/323230 "2026-08-04T16:22:59Z")\ **Posts on this page:** 1\ **Showing post:** 58
**Author:** ![Carl](https://community.roonlabs.com/user_avatar/community.roonlabs.com/carl/32/49779_2.png) [@Carl](https://community.roonlabs.com/u/Carl)\ **Post date:** [August 12, 2026, 1:40pm UTC](https://community.roonlabs.com/t/roonos-reports-server-isnt-running-despite-it-being-active-ticket-in-ref-oqaj97/323230/58 "2026-08-12T13:40:17Z")
Closing this topic, if you’ve updated to Build 1683 and still having issues please submit a new Technical Support: [Technical Support Request](https://account.roon.app/en/contact/new-ts-request) > [@Roon 2.71 hotfix (#1683) is Live!](https://community.roonlabs.com/t/roon-2-71-hotfix-1683-is-live/323450): > > Hey Everyone, We’re rolling out a hotfix to address critical issues that surfaced in our latest production release. This update targets key bugs that were impacting the Roon experience for RoonOS and macOS users. For RoonOS, we fixed the issue that caused RoonServer to appear as “Not Running” in the WebUI when the server was active. For macOS users running macOS 12 or 13, we addressed a bug that prevented RoonServer from starting. The other macOS versions (14 and higher) were not affected, an… --- _[View the full topic](https://community.roonlabs.com/t/roonos-reports-server-isnt-running-despite-it-being-active-ticket-in-ref-oqaj97/323230)._