NUC Rooncore M.2 120gb OS || Samsung SSD 860 2tb store || 32GB internal RAM
OS 1.0 build 227 || Roon server 1.8 build 783
Internet connectivity is wired with fixed internal IP.
NUC USB into Schiit Bifrost multibit (powered with wall outlet, not usb power) into schiit preamp-amp
Problem:
Since release of version 1.8 (I have not had a single error prior to this upgrade) I have connectivity issues with this setup. Roonrock keeps kicking out and throwing error ‘lost control of audio device’ for a few seconds and i have to hit play again to get it to continue playing.
I am unable to test if this is a problem with the DAC as i have no alternative way of connecting to my audio setup.
I have rebooted both the NUC and the DAC multiple times, reinstalled Roonrock and set DSP to defaults, just in case the DSP was causing issues.
What can I do to further troubleshoot this issue or is this a known bug in 1.8? it is seriously putting doubts if i should renew my license this summer as it happens multiple times a day and is extremely frustrating
While we’re waiting on a member of the Support team to come along and respond, if you are using a Windows, Mac or tablet to control Roon, can you (temporarily) set up a Zone on the device’s system output to test the audio? Does that also get lost?
Good point, I hadn’t thought of that. i will transfer the zone to my iphone and see what happens. it does irk me though that this only started after we went to v1.8 so my gutfeeling is a software issue. I’ll test it during the day
After running for a few hours with my iphone as audio zone, I’ve not had disconnects. I realized then that it could also be either the USB cable (high quality audio-quest) or perhaps the usb port on the NUC. I’ve switched the cable to a different USB port and am testing currently. I will let it run until tomorrow and feedback the results.
The next step, if disconnects occur again, is to change the USB cable indeed. baby steps
Edit: So, I let the audio run during the evening and night and it is still going strong. I wish I had thought of checking the actual USB port earlier as it looks very strongly that it is a problematic USB port on the NUC.