RoonServer fails to start on Synology 1515+ NAS (ref#VB1E7L)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I am running on my NAS Synology 1515+. T he latest firmware, it broken. My package center it say Run, you click it, it started , then it fails. The Run is all i see

Tell us about your home network

· Netgear, its all wired

What DSM version are you running on the Synology?

Version: 7.1.1-42962 Update 9

I think you might need to run Roon in docker since I think 7.1 does not support glibc 2.27

more info here,

here is a guide,

You have the same issue I had, you need to install docker and add the image by ssh into the synology after installing docker.

The link provided for the image does not work, at least for me on DSM 7.1.1, so SSH is the only way.

After installing docker create a Roon folder inside the docker folder

1) Enable SSH and connect
In DSM: Control Panel → Terminal & SNMP → enable SSH.

Then in terminal do the commands;

ssh user@NAS_IP

sudo -i

docker pull roonlabs/roonserver:latest

After this the docker image should appear for you to install in the docker app inside DSM.

Simply install the image

Do not forget to map the music folder and backup on the container creation. You can always add the folder later.

You can add attributes like timezone and other required like early access if needed in the advanced button.

i am running Docker

This is running Roon for 5 years, it stopped runnning today after the update

This is correct.

Your down to

So what can I do

See this post and the post it links to - It will be a little technical but it is designed to be able to be followed, patiently, by nontechnical people.

Honestly, after discovering that my roon server doesn’t start anymore because I’m still using the native Synology app (which, by the way, I was never informed about in advance through any official communication from Roon that it was obsolete) I almost lost it…

But what’s worse is that with the new approach (Docker image + a lot of manual tinkering), it has become downright chaotic for anyone who isn’t already comfortable with advanced IT tools — which is hard to justify for a “premium” product.

Thankfully, tools like ChatGPT and a helpful community make it possible to get through it, because otherwise I would have already moved on to other music solutions.

What makes it even more frustrating is that once it’s up and running, the product is incredibly close to perfection. But offering such a painful installation experience in 2026 is simply unacceptable.

I cant figure out

Paging @Stephen - he might be of help.

Thank You!!!

@Joseph_Schwartz Can you try what @gTunes suggested in the post that @DDPS linked to above? Please let me know how that goes.

I don’t understand, I have a stroke, so please be patient.

I’m so dumb

@Joseph_Schwartz you are not dumb. I know that @Stephen and the crew were anticipating that this would be difficult for some folks and they are going to try to help you, I am sure.

For your slightly older NAS, it includes following these instructions from the link I shared earlier:

Method 2: DSM 7.1 or older (Using the legacy Docker app)

If you are running an older version of DSM, you must use the standard “Docker” app and configure the container manually via the graphical interface.

  1. Open the Docker app on your Synology NAS.

  2. Go to the Image tab, click Add, and choose Add From URL.

  3. Enter https://ghcr.io/roonlabs/roonserver:latest (leave the Hub Page blank) and click Add. Wait for the image to download.

  4. Once downloaded, select the image and click Launch.

  5. Network: It is critical to select “Use the same network as Docker Host” (this is Synology’s term for Host Networking). Roon will not be able to discover your audio devices without this.

  6. Advanced Settings / Volume: Click Add Folder to map your Synology host folders to the container paths:

    • Map your Roon folder to /Roon

    • Map your Music folder to /Music

    • Map your Backup folder to /RoonBackups

  7. Environment: Add a new variable named TZ and set the value to your timezone (e.g., America/New_York or Europe/London).

  8. Check the box to Enable auto-restart.

  9. Click Apply or Done to start the container.

You visited the forum 8 days ago. Each time you logged in you would have seen a banner mentioning this. There have been numerous posts in numerous threads. :man_shrugging: