RoonServer on QNAP can't locate home library post-container move (ref#FBUOM8)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon on QNAP can’t find my home library, just TIDAL. ( @crieke can probably help with this but others may be able to as well) Since moving Roonserver to container station, Roon no longer sees my home music library, only TIDAL albums. If I search for an album I’ve previously uploaded from CD to QNAP, nothing shows up.

I first noticed this because all the downloads on Roon ARC on my iPhone have disappeared--I don’t even see a category for downloads.

My system: Roon version 2.67 (build 1661) on Samsung SSD connected by USB to QNAP TS-253A. Meridian AC200 connecting to 218 Zone Controller x2, Meridian DSP 5200.2 and DSP 3200 speakers. The system has generally worked very well since installing it in 2018!

Thanks,
Mark

Tell us about your home network

· Xfinity modem to Eero router, ethernet connection to QNAP

I assume you have changed your storage location to /Music in the Roon app.

If you have, please share your docker-compose.json file and a screenshot of Roon Settings → Storage. The file path for your media files on the NAS would also be useful.

Never assume! :grinning_face_with_smiling_eyes: I’ll check that, thanks

I’m now completely lost. I tried changing the storage location to /Music but kept getting an invalid folder message in the Roon app. So I thought I would try logging out of the server and logging back in. Only I can’t log back in…it’s stuck on the moving Roon logo. And no, sorry, I didn’t take a screenshot of the error messages.

And I don’t know where to find a docker-compose.json file. (My tech knowledge/ability peaked around Windows 95…)

I can’t seem to find “Music” on the server, but maybe I’m looking in the wrong place. (I believe all the Roon files were transferred from the old Roonserver to Container with the new configuration)

With roon running in a container, which is a closed environment for software within a folder, you cannot just choose a storage path of your liking. You must define the path to the host machine (Your NAS) as a part of creating the container. That is what the second path in docker generator is for. As you have no main folder called /Music on your machine, you must define this anyways.

Where are your music files stored? I assume under the /RoonServer volume, but what is the name of the folder mounted on this volume? It might be helpful to show a screenshot of File Station opening this particular volume, so we might suggest a path for docker.

If you have not actively moved them, this seems to be unlikely. You can leave the files where they are, it is just important to know the name of the main music folder, and check if this one is properly mounted under /RoonServer volume.

Hope this helps…

Looks like the container is healthy, but it can only see the music stored in a top-level folder named /Music, being properly mounted as a shared folder on one of your volumes.

If the folder with your files is of a different name, or is not properly shared, roon cannot see it, so the container properties have to be altered.

You would have completed this part of the configurator

Since your container is healthy, /Roon and /RoonBackups appear to be correct. However, it is unclear what you have set for /Music. The default in the image (/share/music) is probably incorrect for you NAS. You need to place the exact path on the NAS in this box. This probably starts with /DataVol1.

I appreciate all the assistance, but I’m still lost. I don’t see any folder labeled “Music” in the file list so I simply don’t know where my music library is.

I also can’t figure out why Roon won’t open at all after I logged out of the server. When I try to open it on my Mac (OS Tahoe 26.5.1) or my iPhone (iOS 26.5) I just get the moving Roon logo. Even clicking Roon–>Settings on the menu bar does nothing.

This might not work in most of cases, as /DataVol1 sounds like a logical name.

When you have set up your NAS, to which folder did you copy the music? You need to find that folder and insert its path as the second path in docker generator. That´s all.

I would start searching these two folders and one volume in File Station:

I wonder which kind of device /RoonServer is, and if it contains shared folders. Is it the external USB volume?

Sorry to hear about this issue. Did you fully deinstall RoonOnNas from App Center?

/Music is inside the container and maps to the actual location of your music library.

You must know where your music library is stored on the NAS. Is it under Multimedia or elsewhere?. Please share this, i.e., the full file path.

Hi @Mark_Cohen,

Thanks for writing in and for sharing your report, and thank you @mjw @Arindal for the assistance so far!

As both @Arindal and @mjw have mentioned, the most important next step here is to familiarize yourself with the location of your local library.

Once you figure that out, share that info here and we’ll be able to help. Thanks Mark! :folded_hands:

I very much appreciate all the input. I won’t be able to work on this for a few days but will let you know what I’ve found out when i can.

Maybe by then I’ll be able to access Roon again! :blush:

Hi @Mark_Cohen,

Thanks for the update. We’ll be standing by when you’re able to take another look and share what you find, and hopefully you’ll be back in Roon by then. Please let us know when you’re ready to continue.

You would think so, wouldn’t you? The audio dealer’s techs set up my system in 2018, and Roon always knew where to find the music library when I logged on–until the change to ContainerStation-- but I simply don’t know where it is or how to find it. I don’t even know what to search for.

The Multimedia folder contains two “Sample” mp3 files but no other music.

This is really frustrating. I consider myself to be a reasonably intelligent person, but I am thoroughly lost.

I did find some log files under RAATServer and one from 5/15 (which may have been the day I discovered RoonServer was permanently stopped and I changed to Container) ends somewhat ominously, with a lot of stuff being “destroyed”:

05/15 15:52:30 Trace: [RAAT::HDA Intel PCH ALC262 Analog] [lua@0x7f2878001988] [127.0.0.1:58482] SENT [5] {“status”:“Success”,“action”:“Changed”,“controls”:{“volume”:{“value”:100,“step”:1.0,“info”:{“config”:{“type”:“alsa”,“device”:“hw:CARD=PCH,DEV=0”}},“min”:0.0,“max”:100.0,"
05/15 17:51:19 Debug: [easyhttp] [3] POST to https://discovery.roonlabs.net/1/register returned after 814 ms, status code: 200, request body size: 524 B
05/15 17:51:19 Trace: [servicemanager] registered 1 devices, 1 services
05/15 19:20:40 Trace: [RAAT::HDA Intel PCH HDMI 1] [server] [127.0.0.1:56880] read: eof
05/15 19:20:40 Trace: [RAAT::HDA Intel PCH HDMI 1] [server] [127.0.0.1:56880] destroying client
05/15 19:20:40 Trace: [RAAT::HDA Intel PCH HDMI 1] [session] [127.0.0.1:56880] destroying session
05/15 19:20:40 Trace: [RAAT::HDA Intel PCH HDMI 0] [server] [127.0.0.1:56406] read: eof
05/15 19:20:40 Trace: [RAAT::HDA Intel PCH HDMI 0] [server] [127.0.0.1:56406] destroying client
05/15 19:20:40 Trace: [RAAT::HDA Intel PCH HDMI 0] [session] [127.0.0.1:56406] destroying session
05/15 19:20:40 Trace: [RAAT::HDA Intel PCH ALC262 Analog] [server] [127.0.0.1:58482] read error: connection reset by peer
05/15 19:20:40 Trace: [RAAT::HDA Intel PCH ALC262 Analog] [server] [127.0.0.1:58482] destroying client
05/15 19:20:40 Trace: [RAAT::HDA Intel PCH ALC262 Analog] [session] [127.0.0.1:58482] destroying session
05/15 19:20:40 Trace: [jsonserver] [127.0.0.1:59786] read: eof
05/15 19:20:40 Trace: [jsonserver] [127.0.0.1:59786] destroying client

I sure hope that doesn’t mean that all my music files went down a memory hole!

Thanks,
Mark

Good news, though, I can access Roon again!

Does this mean you find your Library?

If not, maybe this guide will help you locate your music.

No I didn’t find my library. Thanks for the guidance, but when I search for Music files in Container, I get: “No results found.”

I tried the Recently Deleted folder but it’s empty.

???