What best describes your playback issue?
· A connected audio device is not appearing in Roon
What type of Zone is affected by this problem?
· *Network Zones* are affected.
How is the affected Zone connected to your RoonServer machine?
· Network - Ethernet
Which network audio protocol is the Zone using with Roon?
· RoonReady
Does the device show up at all in Roon Settings -> Audio?
· No, it does not show up there
Does the device play audio from another source when using the same connection?
· The device has no problems with another audio source
Have you checked that Roon is whitelisted in any firewalls?
· I've checked the firewall and the issue remains
Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device
· My devices are on a single subnet but is not visible to Roon
Do you have a complex network setup?
· I have a *mesh network* with devices connected to multiples points
Your local network might need some re-arranging to support Roon.
· None of the suggestions have helped me. I'd like to submit a support request.
Do you have an approximate timestamp of when the issue last occurred?
· 1 October, approx 09.30 CET (same time I upgraded Roon Server if that helps)
What are the make and model of the affected audio device(s) and the connection type?
· Raspberry Pi, ethernet
Describe the issue
All roon-connected devices on my LAN are ethernet connected. Roon Server is ROCK running on a core i7NUC. All my endpoints show up in the Roon application / desktop screens. Until yesterday, my Ropieee on a raspberry pi, also showed up fine on the 'about' screen, underneath the Roon Server info. This morning, I updated Roon Server to 2.73 buld 1696. I also saw an update was available for Ropieee. I installed that and Ropieee has not been seen in Roon since. I checked the IP address. I rebooted both Ropieee and ROCK. I pinged Ropieee's IP address. Everything looks fine. Except that I cannot see Ropieee in the roon desktop, nor can I select the DAC connected to Ropieee as an audio zone.
Describe your network setup
Mesh network TP-Link BE-85 with ethernet connections everywhere. ROCK, all endpoints and the NAS storage all connect via ethernet. Nothing has moved or changed.