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My Samsung TV remote control is starting and stopping roon playback when I do not intend it to.
Roon server is running on a 2015 mac mini connected by ethernet through a TPLINK unmanaged switch to a ubiquiti edgerouter. End points are a mix of sonos and raspberry pi's
Maybe it’s CEC.
Hi @David_Humble1,
Thanks for reaching out to us about this issue. I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.
However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.
First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.
So, to add a bit more context to this - it’s a weird one.
I just bought a Samsung Frame TV (2024). The TV comes with a universal remote that also controls my Apple TV (the remote model is VG-TM2360S; it’s the little white solar powered one).
When the remote is controlling the Apple TV, the center button - as well as controlling the TV - starts and stops roon playback in whatever zone I was last using.
This is completely unintended and unexpected behaviour. I have no idea exactly how or why this samsung remote is unintentionally able to start and stop roon playback in certain circumstances (i.e. when connected to the Apple TV).
It’s so baffling I’m struggling even to explain it. I can provide much more detail on the network, other devices etc. if necessary.
Hi is your Mac Mini connected to the TV via HDMI?
If so, does disconnecting the HDMI cable affect the situation?
As Roon is running on a Mac, maybe the remote simply controls playback on the Mac, too, and maybe unintentionally. What happens if you play on the Mac with, say, Apple Music or another music app. Does the remote stop it in this case as well?
Thanks indeed for the swift responses and suggestions.
@Carl your suggestion was correct.
The Mac mini is connected to the TV via HDMI and the roon application was open on the Mac Mini.
Pressing the center button on the Samsung universal remote was obviously sending some kind of basic ‘play/pause’ / ‘start/stop’ trigger via the HDMI cable to the mac, and it was starting and stopping playback on the zone I had selected in the roon app.
The fix is simple: I don’t need to have roon running on the Mac - in fact I normally don’t - the Mac is just the server. So, quitting the roon app and just leaving roon server running solves the problem. Nothing running to pick up the ‘play/pause’ from the HDMI.
Seems like a bit of a stupid question now, when the solution is so obvious, but it didn’t occur to me last night. And for the life of me, I couldn’t figure out what was going on - I thought I’d picked up some kind of haunted remote control… 
(I don’t think I need to submit any diagnostics now, but thanks for offering to look into it).
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