Scheduled backups not displaying for restore (ref#P65FYX)

[GregD (Greg Dowling)]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

My regular scheduled backups are no longer showing up as being available for restore. No errors are being reported. If I click 'Backup Now' the backup succeeds - and is displayed for restore. This seems to have stopped working late October / early November.

Describe your network setup

Amplify alien mesh network

[noris]

Hello @GregD ,

Thanks for reaching out. Just to confirm, the Scheduled Backups show as completed successfully in Roon’s backup manager? Did the folder timestamp (last modified at…) change after the backup was run? What date/time is the next backup scheduled to run (or was run last time)? We’ll enable diagnostics to see if the logs have any clues.

[Suedkiez (Just a fellow user like you)]

Looks very similar to this

Roon database backups not found (ref#8K91BJ) [Ticket in]

Hello @Saturn94 Thanks for performing that test, we have added this info to the investigation ticket. The ticket has been submitted for developer review, meaning that this may take some time to be reviewed. There aren’t any additional details needed at this time, so we will go ahead and close the thread for the time being, and if any other questions arise after the developers have reviewed the case, we will re-open the thread and reach out once more. Thanks again for your report, and thank yo…

[GregD (Greg Dowling)]

@noris my backups are scheduled to run at 5am, and there is no sign they ran this morning.

I now wonder if they stopped running when summer time ended.

My home automation turns ROCK off at night (via the api), and on in the morning (via WOL).

Checking the home automation, it’s turning the ROCK on at 5:40.

I’ll change the backup times to 6am and see if that fixes the issue.

Apologies if this turns out to be my error.

[GregD (Greg Dowling)]

@noris everything ran correctly this morning.

So this isn’t a roon problem.

Something went wrong with the summer time change in my home automation system, which sent the WOL packet to wake up ROCK after the backups were scheduled.

So issue is now solved. Apologies.