Screen Resolution Issue on HP Notebook with 4K TV via HDMI (ref#YKJMX5)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

I have Screen Resolution Is Too Small problem even after I changed high DPI settings (checked Program DPI and High DPI scaling override). I'm running Roon on HP EB850G5 i5-8250U 15 8GB notebook / Win 11 Pro, screen is HDMI connected Sony KD-55X8005C 4K TV.

K.r., Leon

Describe your network setup

optical cable -> Router Nokia G-2425G-A -> EdgeRouter Lite -> switch D-Link DGS-1224T -> ethernet to computer

Hi @leon.ziberna,
Welcome to the Roon community! I’m sorry a problem is what brought you here for thew first time. Here are some troubleshooting steps for you to try:

Adjust Display Scaling on Windows:

  • Right-click on the desktop and select Display settings
  • Scroll down to Scale and layout
  • If scaling is set above 100%, try lowering it to 100%
  • Restart Roon and see if the issue persists

Manually Set the Display Resolution

  • Go to Display settings
  • Ensure the resolution is set to 3840x2160 (4K) or a lower 16:9 resolution
  • If it’s set to a custom resolution, try switching to a standard resolution

Update GPU Drivers

  • Check for any pending Windows Updates
  • Manually update NVIDIA/AMD/Intel graphics drivers via their respective websites

Disable High DPI Scaling for Roon

  • Right-click on the Roon shortcut
  • Select Properties > Compatibility
  • Click Change high DPI settings
  • Under High DPI scaling override, check Override high DPI scaling behavior and set it to System (Enhanced)
  • Click OK and apply changes

Try a Different Connection Method

  • If using HDMI, try a different HDMI port or cable
  • Test if connecting the PC directly to the TV (instead of through an AV receiver) changes the behavior

Reset Roon’s Display Settings

  • If none of the above work, try resetting Roon’s UI settings by renaming the “gfx” folder in Roon’s database:
    1. Close Roon
    2. Navigate to:
    • Windows: C:\Users\[Your Username]\AppData\Local\Roon\Database\Registry\Client
    1. Rename the “gfx” folder to “gfx_old”
    2. Restart Roon

Let me know if any of the above help!

Hi Daniel,

setting resolution to 3840x2160 solved the problem. However, unlike with other applications, everything on the roon screen (e,g. fonts, close/maximize/minimize icons on the top right of the screen) is very small, even if I change font in settings/setup/font to very large. I tried to check/uncheck Program DPI and Hing DPI scaling override settings and change the latter to System (enhanced) but the full screen/maximized problem reapears if both are not checked and override set to application.

K.r., Leon.

Hi @leon.ziberna,
Thanks for trying that. I think the next step here is to bring this case to our developers to investigate. I cannot give you an exact timeline but we will keep you in the loop with any updates.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.

Hi @leon.ziberna,

We’re still investigating this case, but will respond once we have further information from development. Thank you for your patience.