Screen resolution issue requiring fullscreen mode (ref#61FPR0)

Support
1

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

screen resolution is too small, have to use fullscreen mode, tutorial/fix does not resolve the issue

Describe your network setup

n/a this is a computer or software issue

2

Hi @Kevin_Parsons,
Thanks for reaching out to us about this issue. What’s your screen resolution? Do you use scaling and if yes what is it set to?

3

1920x1080 is the resolution
scaling is 150%

both of these are the ‘recommended’ setting on my laptop

4

Hi @Kevin_Parsons,

Do you have the issue if you set scaling to 100%?

To confirm, you’ve also tried the steps listed in this older thread here as well:

Let me know if this helps :+1:

5

scaling at 100% doesn’t resolve this unfortunately. There many steps in that thread, any in particular I should try?

6

Hi @Kevin_Parsons ,

Are you able to try these instructions?

7

Hi, thanks setting the scale factor to 1 works from the run command. However, this change in settings doesn’t hold when I close and reopen Roon.

8

This article goes into detail about setting the proper scale for an app. Can you see if that works for you?