What’s happening? · Other
How can we help? · None of the above
Other options · Other
Describe the issue “Your screen resolution is to small to run Roon” in 4K TV. Already made DPI change suggestion in the help center.
Describe your network setup “Your screen resolution is to small to run Roon” in 4K TV. Already made DPI changes suggested in the help center. The PC runs Win 10 and works fine only in full screen mode. No network problems.
Hey @Ioannis_Pantelakis ,
Thanks for writing in! Here are a few additional troubleshooting steps for you to try:
Adjust Display Scaling on Windows:
Right-click on the desktop and select Display settings
Scroll down to Scale and layout
If scaling is set above 100%, try lowering it to 100%
Restart Roon and see if the issue persists
Manually Set the Display Resolution
Go to Display settings
Ensure the resolution is set to 3840x2160 (4K) or a lower 16:9 resolution
If it’s set to a custom resolution, try switching to a standard resolution
Update GPU Drivers
Check for any pending Windows Updates
Manually update NVIDIA/AMD/Intel graphics drivers via their respective websites
Disable High DPI Scaling for Roon
Right-click on the Roon shortcut
Select Properties > Compatibility
Click Change high DPI settings
Under High DPI scaling override, check Override high DPI scaling behavior and set it to System (Enhanced)
Click OK and apply changes
Try a Different Connection Method
If using HDMI, try a different HDMI port or cable
Test if connecting the PC directly to the TV (instead of through an AV receiver) changes the behavior
Reset Roon’s Display Settings
If none of the above work, try resetting Roon’s UI settings by renaming the “gfx” folder in Roon’s database:
Close Roon
Navigate to:
Windows: C:\Users\[Your Username]\AppData\Local\Roon\Database\Registry\Client
Rename the “gfx” folder to “gfx_old”
Restart Roon
Let me know if any of the above help!
system
March 29, 2025, 5:01pm
3
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