# Search not returning results since updating to Build 952 \[Solved: Update to Build 970\] **URL:** \ **Category:** Support\ **Created:** [May 25, 2022, 11:16am UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389 "2022-05-25T11:16:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![jamie](https://community.roonlabs.com/user_avatar/community.roonlabs.com/jamie/32/161717_2.png) [@jamie](https://community.roonlabs.com/u/jamie)\ **Post date:** [May 25, 2022, 11:16am UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/1 "2022-05-25T11:16:38Z")
Hey Community members, We’ve had a steady increase in reports that search isn’t returning results since installing Build 952. We have a ticket in with the developer team and we’re currently investigating. If you’re experiencing issues with search since the update please let us know in this thread. Several of you have had your reports merged into this thread in order to centralize user tracking and consolidate our status updates in one location. To help facilitate a fix please use the directions found [here](https://kb.roonlabs.com/Logs) and send over a set of logs to our [File Uploader](https://workdrive.zohoexternal.com/collection/8i5239cc05950ac07456889838d9319545a82/external) Please include your Community username and ‘search’ in the zip file name. We apologize for any inconvenience you’ve experienced and appreciate your assistance while we review the issue. Please try using the Filter function on your Album, Artist, and Tracks pages for locate the music in your library while we work on this issue. ---
**Author:** ![a\_m2](https://community.roonlabs.com/letter_avatar/a_m2/32/5_5575768a8748004e209b776fc1b2916d.png) [@a\_m2](https://community.roonlabs.com/u/a_m2)\ **Post date:** [May 26, 2022, 4:00am UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/5 "2022-05-26T04:00:38Z")
I have my local library storage of music files in Roon server. And Tidal is connected in Roon. I suppose the search function will search local library and Tidal. The filter function works on my local library. What is interesting is that the previous search (say a few days ago when search still worked) did return result… But I guess it may be the cached result. ---
**Author:** ![a\_m2](https://community.roonlabs.com/letter_avatar/a_m2/32/5_5575768a8748004e209b776fc1b2916d.png) [@a\_m2](https://community.roonlabs.com/u/a_m2)\ **Post date:** [May 28, 2022, 3:53am UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/6 "2022-05-28T03:53:26Z")
I tried to uninstall Roon server and remove the data. Even after reinstallation of a fresh Roon server, the search problem still persists. I also tried to unplug from switch and plug directly to router. Still cannot search I wonder if there is any Windows OS setting will cause this problem ? However, Roon server already turned off Winidows update. ---
**Author:** ![a\_m2](https://community.roonlabs.com/letter_avatar/a_m2/32/5_5575768a8748004e209b776fc1b2916d.png) [@a\_m2](https://community.roonlabs.com/u/a_m2)\ **Post date:** [June 1, 2022, 1:42am UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/7 "2022-06-01T01:42:57Z")
To Roon support team, any insights on the problem ? ---
**Author:** ![Shibumi](https://community.roonlabs.com/letter_avatar/shibumi/32/5_5575768a8748004e209b776fc1b2916d.png) [@Shibumi](https://community.roonlabs.com/u/Shibumi)\ **Post date:** [June 1, 2022, 4:46pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/8 "2022-06-01T16:46:51Z")
I do experience the vary same problem as @a_m2. Software version of the Roon core is also 1.8 (build 952). I noted the problem for the first time in the last week, presumably after the latest software update. The core has been rebooted after the problem first occured. The problem occurs on all access points (Windows, iPadOS, iOS). Is there a way to fix this? ---
**Author:** ![salvatore\_morelli](https://community.roonlabs.com/user_avatar/community.roonlabs.com/salvatore_morelli/32/21536_2.png) [@salvatore\_morelli](https://community.roonlabs.com/u/salvatore_morelli)\ **Post date:** [May 25, 2022, 6:15pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/9 "2022-05-25T18:15:24Z")
### Roon Core Machine Xeon 8core, Gigabyte Motherboard 32 GB RAM , OS windows 10 ### Networking Gear & Setup Details cisco ### Connected Audio Devices merging Hapi Ethernet caryaudio dns500 ethernet denafrips ares usb ### Number of Tracks in Library 150,000 tracks ### Description of Issue After the last update, the search is not providing any results. Everything else on my system works. I rebooted but no change. tidal and qobus works, but not the search function. ---
**Author:** ![jamie](https://community.roonlabs.com/user_avatar/community.roonlabs.com/jamie/32/161717_2.png) [@jamie](https://community.roonlabs.com/u/jamie)\ **Post date:** [June 2, 2022, 4:52pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/11 "2022-06-02T16:52:18Z")
Hi @salvatore_morelli, I wanted to reach out because I’ve been attempting to download a diagnostics report from your setup. For some reason it is not reaching our servers, even after I tried re-enabling diagnostics on your account. I also ran a quick test and I was able to submit a similar report from my setup here, so something else is going on. So we can move forward, I was hoping that you could use the directions found [here](https://kb.roonlabs.com/Logs) and send over a set of logs to our [File Uploader](https://workdrive.zohoexternal.com/collection/8i5239cc05950ac07456889838d9319545a82/external)? We appreciate your help with troubleshooting this issue. Thanks! ---
**Author:** ![Eyal\_Shnaper](https://community.roonlabs.com/letter_avatar/eyal_shnaper/32/5_5575768a8748004e209b776fc1b2916d.png) [@Eyal\_Shnaper](https://community.roonlabs.com/u/Eyal_Shnaper)\ **Post date:** [May 27, 2022, 7:48pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/12 "2022-05-27T19:48:37Z")
### Roon Core Machine CAD CAT Windows i5 8GB ### Networking Gear & Setup Details Ethernet ### Connected Audio Devices USB ### Number of Tracks in Library ### Description of Issue Search is not working No results when searching via Roon Using latest 1.8 build 952 server and remote ---
**Author:** ![sam\_leach](https://community.roonlabs.com/letter_avatar/sam_leach/32/5_5575768a8748004e209b776fc1b2916d.png) [@sam\_leach](https://community.roonlabs.com/u/sam_leach)\ **Post date:** [May 30, 2022, 11:14pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/13 "2022-05-30T23:14:53Z")
Hi, I am having the same problem. I recently changed the computer I was using as server and now search won’t work on any remote. Have you found a solution yet? ---
**Author:** ![Maciej\_Modlinski](https://community.roonlabs.com/letter_avatar/maciej_modlinski/32/5_5575768a8748004e209b776fc1b2916d.png) [@Maciej\_Modlinski](https://community.roonlabs.com/u/Maciej_Modlinski)\ **Post date:** [May 31, 2022, 7:29am UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/14 "2022-05-31T07:29:32Z")
I have the same problem. It started since the last upgrade of the Roon. I didn’t change anything i n my Windows 2012 R2 serwer. Any solutions ? ---
**Author:** ![fabio\_mazzaglia](https://community.roonlabs.com/user_avatar/community.roonlabs.com/fabio_mazzaglia/32/73560_2.png) [@fabio\_mazzaglia](https://community.roonlabs.com/u/fabio_mazzaglia)\ **Post date:** [May 31, 2022, 11:19am UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/15 "2022-05-31T11:19:43Z")
Same problem on my windows pc. ---
**Author:** ![Paul\_Candy](https://community.roonlabs.com/letter_avatar/paul_candy/32/5_5575768a8748004e209b776fc1b2916d.png) [@Paul\_Candy](https://community.roonlabs.com/u/Paul_Candy)\ **Post date:** [May 28, 2022, 2:07am UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/16 "2022-05-28T02:07:48Z")
### Roon Core Machine Intel PC Celeron J1900 CPU 4GB RAM, Win10 Pro 32-bit version ### Networking Gear & Setup Details PC connected via gigabit ethernet to Cisco SG110D-08 router. Music stored on Synology DS214 NAS ### Connected Audio Devices Lumin X1, Roon Remote on iPad Pro (2021) and Samsung S20 FE ### Number of Tracks in Library 35,000 tracks plus using Qobuz. ### Description of Issue Search not working after latest update. All I get after I type in a search is the Roon squid. Doesn’t matter if local files or via Qobuz. I’ve rebooted core, router, and iPad & Android phone. I also tried logging out of Qobuz and Roon Core. Problem remains. I can search no problem via other apps including Lumin and Linn. Not a network issue that I can see. Issue is the software or perhaps it’s a regional issue. ---
**Author:** ![Arnold\_Prenner](https://community.roonlabs.com/letter_avatar/arnold_prenner/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arnold\_Prenner](https://community.roonlabs.com/u/Arnold_Prenner)\ **Post date:** [May 31, 2022, 1:42pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/17 "2022-05-31T13:42:24Z")
Hi there Same problem with me. It´s only the search funktion, that does not work anymore. If I pick an album from i.e. the Qobus news list -no problem. Also restarted everything - no search since a few days ( latest update ?) Hardware is a Ripnas Solid V5 which should have inside: Intel Celeron 1151, 2TB HDD, 120GB SDD, 8GB RAM, WIN 10 PRO ---
**Author:** ![Alex\_Di\_Donato](https://community.roonlabs.com/letter_avatar/alex_di_donato/32/5_5575768a8748004e209b776fc1b2916d.png) [@Alex\_Di\_Donato](https://community.roonlabs.com/u/Alex_Di_Donato)\ **Post date:** [June 2, 2022, 9:01am UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/18 "2022-06-02T09:01:03Z")
I have the same issue. Search doesn’t work on any of my devices following latest update, including the core machine itself. Just get the infinite Roon squid of doom: ![image](https://roon-community-uploads.s3.amazonaws.com/original/3X/7/c/7cf0554612c518f75ca5f0b08805b30d8f7b9b0a.png) Very frustrating - not long since the OS crashing issue was fixed after a very long wait. And now Roon is unusable again… For me over the past year Roon has been in a broken state more than it’s been usable! [@support](https://community.roonlabs.com/groups/support) are you investigating this issue? Setup details below **Core Machine (Operating system/System info/Roon build number)** Windows 10 Pro, Core I5 4310U CPU, 8GB Memory, 128 GB SSD, Roon 1.8 Build 952 64 bit. Dell laptop. Used to stream from local NAS and with Tidal. **Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)** Google Wifi Router (Mesh with 2 mesh units) used as network DHCP server, connected to BT modem PPPoE Gigabit ethernet network via TP-Link 24-Port Gigabit Ethernet Switch, TL-SG1024D Core, connected via Ethernet, DHCP but static IP assigned by router Music library on Synology NAS (shared folder), also connected via ethernet **Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)** Project Stream BOX S2 Ultra (ethernet connection to network) → Benchmark DAC 3 via USB Apple TV (x 2) (ethernet connection to network) using airplay Naim Mu-so QB Gen1 (x 2) (ethernet connection to network) using airplay IOS Remotes all connected via wifi: - Iphone 8IOS 15.4.1 - Iphone 12 mini IOS 15.4.1 - Ipad 6th Gen IOS 15.4.1 Windows 10 Laptop remote connected via wifi Samsung Tab S SM:T700. Android 6.01 Remote connected via wifi ---
**Author:** ![Vlamir\_Habib](https://community.roonlabs.com/letter_avatar/vlamir_habib/32/5_5575768a8748004e209b776fc1b2916d.png) [@Vlamir\_Habib](https://community.roonlabs.com/u/Vlamir_Habib)\ **Post date:** [May 31, 2022, 6:49pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/19 "2022-05-31T18:49:58Z")
I use the Playback Designs streamer MPT-8, connecting to network trought a network cable. I acess it using Roon Remote App and I have two problems: 1. The searching tool not working - always when I try to search for some Artist/Album/Track, it is never found. The app just keep loading… ([video attached](https://linksharing.samsungcloud.com/8VDroJPNeK9W)) 2. I can not sync my Library from TIDAL or QOBUZ in the Roon Home page. I am properly logged in in both services, but my Library does not sync… ---
**Author:** ![a\_m2](https://community.roonlabs.com/letter_avatar/a_m2/32/5_5575768a8748004e209b776fc1b2916d.png) [@a\_m2](https://community.roonlabs.com/u/a_m2)\ **Post date:** [June 2, 2022, 9:23pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/20 "2022-06-02T21:23:24Z")
[Post reposited in the thread by Staff in order to facilitate staff post header] ### Roon Core Machine v1.8 Build 952 Windows 10 [desktop and notebook], Android 11 [Samsung Note 9 and Huawei tablet) ### Networking Gear & Setup Details Devices are connected: Desktop via Ethernet LAN Notebook, Phone and Tablet via wifi Router is Asus ### Connected Audio Devices ### Number of Tracks in Library Over 50,000 tracks ### Description of Issue Roon search ceased to work in any of my devices. The search icon keeps blinking saying Searching for " xxx " E.g. xxx = take my breath away; xxx = Pulp. But no result returned after a long time (over 1min+) . And no timeout, it seems. ---
**Author:** ![jamie](https://community.roonlabs.com/user_avatar/community.roonlabs.com/jamie/32/161717_2.png) [@jamie](https://community.roonlabs.com/u/jamie)\ **Post date:** [June 2, 2022, 9:57pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/22 "2022-06-02T21:57:29Z")
---
**Author:** ![Alan\_Sparks](https://community.roonlabs.com/letter_avatar/alan_sparks/32/5_5575768a8748004e209b776fc1b2916d.png) [@Alan\_Sparks](https://community.roonlabs.com/u/Alan_Sparks)\ **Post date:** [June 1, 2022, 11:03pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/23 "2022-06-01T23:03:44Z")
### Roon Core Machine Roon Server 1.8 build 952 on Windows 7 ### Networking Gear & Setup Details Hardwired gigabit Ethernet. Reboots haven’t helped. No other Internet access issues. ### Connected Audio Devices WASABI, AIrplay ### Number of Tracks in Library About 6000 files ### Description of Issue When I try to search for anything, all i get is a never-ending spinner. I’ve also tried rebooting the Core, and disabling Qubuz, no change. ![Capture](https://roon-community-uploads.s3.amazonaws.com/original/3X/e/c/ec22fdda96b76277ec63271919403ed91472908c.png) ---
**Author:** ![Neil\_Small](https://community.roonlabs.com/letter_avatar/neil_small/32/5_5575768a8748004e209b776fc1b2916d.png) [@Neil\_Small](https://community.roonlabs.com/u/Neil_Small)\ **Post date:** [June 1, 2022, 11:09pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/24 "2022-06-01T23:09:09Z")
I had the same problem the last few days. I finally tried clearing the image cache (I know, shouldn’t be any relation), and that fixed it. Just a suggestion. ![image](https://roon-community-uploads.s3.amazonaws.com/original/3X/0/8/0815426db0ec29decff446c060666e5da7ed13a6.png) ---
**Author:** ![Rugby](https://community.roonlabs.com/user_avatar/community.roonlabs.com/rugby/32/360588_2.png) [@Rugby](https://community.roonlabs.com/u/Rugby)\ **Post date:** [June 2, 2022, 10:15pm UTC](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389/25 "2022-06-02T22:15:51Z")
If you want to clear the cache, just navigate to the database folder (while roon or roonserver is off) and rename cache to cache\_old. On restarting the server (or Roon) a new cache folder will be created. [Next page](https://community.roonlabs.com/t/search-not-returning-results-since-updating-to-build-952-solved-update-to-build-970/202389.md?page=2)