@Jim_Austin ----- Thank you for the feedback, very appreciated!
Continuing forward, I am going to be enabling diagnostics on your account so we can have a closer look into this behavior you are experiencing to see if anything jumps out us in the log traces. What this action will do is the next time Roon is active on your core machine and the mentioned remotes (i.e your’s and your son’s MBPs) a diagnostics report containing a set of Roon logs will automatically be generated/uploaded to our servers.
I will confirm once the report has been received so you know we have it.
-Eric