Setting up Roon ARC on Mac mini with Google Home Wifi

[Jason_Mantell]

Roon Core Machine

Mac mini (2018) 3.6 GHz Quad-Core Intel Core i3 8GB RAM

Networking Gear & Setup Details

Mac mini connects wifi to Google Home mesh network

Connected Audio Devices

USB do DAC

Number of Tracks in Library

Description of Issue

Error in ARC setup test
{
“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“xxx”,“router_external_ip”:null},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“status”:“NotFound”}
}

[benjamin]

Hey @Jason_Mantell,

Thank you for reaching out for assistance with port forwarding.

Typically, errors like the one you see can be caused by a misconfigured Port Forwarding setting, if you are not seeing Ready listed in Roon Settings -> Roon ARC, please look over this guide before proceeding.

If you have reviewed this guide and still have not resolved the issue, can you provide the following details about your network setup to help expedite troubleshooting?

1. Who is your internet service provider?

2. Please list the make and model of your modem and router?

3. Do you have any additional network hardware, like additional routers or managed switches?

4. Does your network have any VPNs, proxy servers, or enterprise-grade security?

5. How is your Roon Core connected to the internet?

Thanks!