Settings not displaying properly or crashing [Resolved with Build 756]

Lieven_Vranken · February 9, 2021, 9:08pm

Same here, settings not showing up

seagull · February 9, 2021, 9:41pm

Same issue here:

And weird My Tracks view as well:

iThore · February 10, 2021, 12:51am

Same behaviour here. On my devices, using German language setting, more specifically:

Using iPadOS 14.3 (18C66), Roon Remote 1.8.00748 always crashes when entering the app settings.

Using iOS 14.4 (18D52), the same app version does not crash when entering the app settings, but only for the following three setting subentries: Web-Anzeigen, Erweiterungen, Info
All other subentries work fine.

Also no crashes when trying to access the Profile.

Xavier_Pinto · February 10, 2021, 12:58am

I am not experiencing the aforementioned language issues; however, when I click on say an artist ‘s name i get their picture, but the rest takes forever to load. I can only see a Roon logo flashing (thinking). I am experiencing the same behavior on Ipad OS, IOs and MacOs.
I run my core using ROCK in a NUC. As suggested I updated all the remotes prior to updating the core.
Not sure what is wrong but hoping it can get sorted soon.
PS. I have rebooted the core twice, but nothing changes.

Cheers

Xavier

Hector_Astrada · February 9, 2021, 10:54pm

Core Machine (Operating system/System info/Roon build number)

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Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

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Description Of Issue

Once you get into General Settings you cannot go back

Ewout_Kramer · February 9, 2021, 10:18pm

Same here. There is a half-tab in purple where I think the other tabs should have been? Also, the language selection menu is garbled on the bottom.

Max_Mackenzie · February 9, 2021, 11:09pm

Core Machine (Mac OS High Siërra Roon 1.8)

After update to 1.8 selecting the tab Didplays in Settings the Roon app crashes as well as on a iPhone 12 Pro iOS 14.2 and iPad Air iOS 12

Network Details (WiFi 2.4-5GHz Mesh from tp-link DHCP)

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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

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Description Of Issue

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Thorsten_Hagenberger · February 9, 2021, 11:56pm

Same here, iMac with MacOS10.13.6

CarlvL · February 10, 2021, 3:09am

**Core Machine **
Gigabyte brix (nuc) i5 8250u windows 10 20H2

Network Details (WiFi 2.4-5GHz Mesh from tp-link DHCP)

ethernet plugged cable.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

usb out

Description Of Issue

I have quite the same problem on my windows 10 20H2 version, Nuc . When click settings roon 1.8 shutdowns. Also when i click on manage profile in the right corner, shutdowns roon…

Gregor_Pompe · February 9, 2021, 10:56pm

Core Machine (Operating system/System info/Roon build number)

Nucleus 1.8

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet, Apple Time Capsule

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Mytek Brooklyn Bridge via Ethernet

Description Of Issue

When I click History, Settings etc. ipad app crashes (1.8 latest version) constantly, not able to use it (ios 14.4)

Stefano_Spagliardi · February 9, 2021, 11:12pm

Same issue on my iPad with iOS 14.4, works fine on android phone though

Roon Core on win 10 pc

Jose_Vita · February 9, 2021, 11:25pm

+1 crashing on ipad 14.4

actonelli · February 9, 2021, 11:33pm

The same in “tracks” IPad Pro 11’

Jose_Vita · February 9, 2021, 11:33pm

Also not able to login to Tidal (Qobuz is normal)

acatala · February 10, 2021, 5:28am

I have the same problem with settings on Windows. The settings are fine on macOS.

Didier · February 10, 2021, 5:23am

Selecting Settings on the menu crashes Roon 1.8 on my iPad running iOS 14.4 which is very annoying. Please fix that bug ASAP. Thank you.

acatala · February 10, 2021, 5:32am

I also have noticed that there is a mismatch between sample rate in what Qobuz says and what the Signal Path says. I have not found it in other albums, but it happened with Santana’s Abraxas (Qobuz version).

Look at the capture:

Leon_van_der_Koelen · February 10, 2021, 5:34am

There is a workaround for this. it worked on my ipad AIR

Reinstall the app
Keep language on English from ROON
Keep system ipadOS language on English

Problem solved

acatala · February 10, 2021, 5:58am

Hi @Leon_van_der_Koelen

The issue is with a Windows computer, I barely use the app on my smartphone. Besides, I still could change settings from my macOS device if I would need it

Thanks anyway, pal!!

Remco_Vermeer · February 10, 2021, 6:34am

Hi there,

I have the same issue on Windows 10 (19042.276). Surface laptop 3. I am looking forward to a fix.
I am using both Tidal and Qubuz. Artist pages are sometimes slow getting all the information. For example: Testament

Edit: for a positive note. I like the new GUI and the recommendations are far better!

P.S. For the ones that posted screenshots, beware that your account/e-mail address is visible.