What app are you having the slowness issue with?
· Roon
What kind of performance/speed issue are you experiencing?
· The app takes a long time to respond to commands
Please try to reboot your Roon Server
· Yes, rebooting helps, but the issue returns after some time
Please try to reboot your networking gear (Router/Switches/etc.)
· No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?
· No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one?
· Issue happens on multiple remotes
Router Domain Name System (DNS) change
· I was able to change my router's DNS servers but it did not help
What is the operating system of your Roon Server host machine?
· Prebuilt Branded Roon Server (SonicTransporter, Innous, Merging...)
## Symptoms
·
* Roon has become increasingly slow, with very poor response times across all remotes (iPad, smartphone, Windows app).
* Initially, restarting Roon temporarily improved performance, but over time the issues returned more quickly and with greater severity.
* Search operations now sometimes take several minutes.
* Metadata occasionally disappears completely, including loss of Roon Search functionality.
* Playback of tracks (both Qobuz and local files) sometimes stops in the middle, followed by very long buffering/recovery times.
* Album artwork on the Roon home screen often loads only partially or not at all.
* Artist information and discographies frequently disappear (sometimes the discography button itself is missing).
* Sometimes tracks are missing inside albums (both Qobuz and locally stored albums).
* ARC occasionally has connection problems or extremely long search/loading times.
* General UI responsiveness degrades significantly over time.
## Timeline / Behaviour Pattern
·
The problem started around early 2026 and has worsened steadily since then.
At first:
* Restarting Roon improved things for several weeks.
Later:
* Restarting helped only for a few days.
Currently:
* The same issues can appear immediately after restart.
In earlier phases, switching between Innuos Sense and Roon Core often restored normal operation for several hours (sometimes up to ~20 hours), but the problem always returned.
## Troubleshooting already performed
·
1. Multiple Roon restarts
→ initially helped, now no longer effective
2. Router reboot
→ no improvement
3. Changed router DNS to Cloudflare (1.1.1.1)
→ no improvement, reverted back
4. Logged out and back into Qobuz
→ no improvement
## Hardware / Setup
·
* Roon Core running on Innuos Zen Mk3 (since end of 2023)
* Connected directly to router via LAN
* USB output to Devialet DAC
* Other endpoints connected via LAN or ARC (mobile)
## Important observation
·
The issue affects:
* local library content
* Qobuz streaming
* metadata retrieval
* Roon Search
* ARC
This makes it difficult to isolate whether the issue is database-related, cloud-service related, or core-process related.
Innuos has checked the hardware logs and found no hardware-related diagnostic issues.
Could you please review the Roon logs and advise what may be causing this progressive instability?
Thank you.
Timestamp of issue occurrences
· Beginning with noticable delays since start of yeas 2026, in 2025 only minor issues, worsening until today
Describe the issue
**Current Issues with Roon**
I am experiencing severe and progressively worsening performance issues with my Roon Core.
Describe your network setup
Internet Provider: Deutsche Telekom, 100 mBit Downstream/54Mbit upstream