I just bought and installed a new Titan to replace one of the Nucleus Plus that I own. I need to deauthorize the Nuclues Plus so I can authorize the Titan. The problem is that the interface on Roon simply shows that I have two Nucleus Plus - and does not provide any additional information to figure out which Nucleus Plus I am deauthorizing. I have one in an apartment in New York, which I have not replaced and another in an home in the San Marcos area in Southern California. I have removed the nucleus plus in my home in California and installed the Titan. How can I figure out which Nucleus plus to deauthorize? Thank you.
If you have only one license, unauthorize the one that is authorized. If you have two licenses, then I suppose two are authorized. Just unauthorize one and see if it’s the correct one. If not, authorize it and unauthorize the other one.
EDIT: I may be confusing myself a little on this. Since the other Nucleus is in a different location connected to a different network, I’m not exactly sure about this. I don’t think it really matters unless someone is at the other location trying to use Roon.
I think the point is it’s a simple matter to authorize a Roon server and unauthorize another to use the available license.
Yes. I have two licenses, as we let others stay at the second location from time to time. I was hoping there might be a more elegant solution than trial and error - and I won’t be able to tell if I chose correctly until I learn if the second system is operating.
Look at my first image above. If you are at home and go here, you should simply click on disconnect from the local Nucleus. Then, you should be able to see and connect to the local Titan.
That is: Roon - Settings - General - Disconnect.
Yes, I decided to just unauthorize one of the existing Nucleus plus connections and added the Titan - which works. I will learn early next year whether I guessed correctly. Thanks for your help.
Hello @Martin_Bruce,
Yes — if you want to be 100% certain which Nucleus Plus you are deauthorizing, the safest approach is this:
- Power on and connect only the Nucleus Plus you intend to retire (the California unit).
- Make sure the other server(s) are offline, so there’s no ambiguity.
- Connect to that Nucleus Plus in Roon.
- Go to Settings → General and click Log out from that server.
Once you’ve done this, that specific Nucleus Plus will be deauthorized.
After that, power it down again, bring the Titan online, and authorize the Titan normally.
This way you are explicitly deauthorizing the correct server, without any guesswork.
Thanks Vadim, I had already performed a complete back up of the Roon Nucleus Plus, reset it to factory settings to wipe all personal date, removed it from the system and installed the Titan before I noticed the issue. Since I wanted to use my system during the holiday, I took the 50/50 bet and simply deauthorized one of the two Nucleus Plus that showed up in my account and added the Titan. When I get to New York, I have. 50 percent chance it worked - and if it doesn’t I will know I guessed wrong, but I can just authorize New York at that time. One suggestion might be for Roon to add some indicator in the account when there is more than one license as to the most recent location? Thanks for your help. Happy New Year.
Hello @Martin_Bruce
Thank you for the update — and no worries here.
Even if you happened to deauthorize the other Nucleus Plus, this will not affect your database, library, or any data on that unit in any way. Deauthorization only removes the license association; it does not delete or modify anything stored on the server.
If, when you return to New York, you find that the Nucleus Plus there is no longer authorized, all you’ll need to do is simply authorize it again in Roon. Your library and settings will be exactly as they were.
So there’s no risk involved — at worst it’s just a quick re-authorization step.
Happy New Year, and enjoy the Titan!
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