What kind of performance/speed issue are you experiencing?
· The app takes a long time to respond to commands
Please try to reboot your Roon Server
· Yes, rebooting helps, but the issue returns after some time
Please try to reboot your networking gear (Router/Switches/etc.)
· No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?
· No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one?
· Issue happens on multiple remotes
Router Domain Name System (DNS) change
· I don't know how to do this
What is the operating system of your Roon Server host machine?
· Roon Optimized Core Kit (ROCK)
Timestamp of issue occurrences
· beginning of Februrie 2026
Describe the issue
The loading and playback performance in Roon has become unacceptable. Songs take an extremely long time to start, and in many cases there is no response at all. This issue has been ongoing for the past two months. Nothing in my setup has changed. I stream exclusively through Tidal.
I have invested significant time and money trying to diagnose this problem—upgrading my NUC, case, linear power supply, network components, cables, and power filtering. None of these improvements have resolved the issue.
If Roon continues in this direction, you will lose a substantial number of customers. I am not the only one experiencing severe performance problems. The community I am part of—over 100 users—is already actively looking for alternatives because they are equally frustrated. Many have opened support tickets, and none of these issues have been resolved.
This needs to be addressed immediately.
If Roon keeps on going like this, you are going to loose a lot customers. Cause it not only me that is expereincing bad Roon experience. I think the communitie am in is already looking for other option Cause they also are sick of the preformance. AM not talking about a few people.. talking about 100 plus only from my comminutie. Al say thet made a ticket like this and it is unresolved. Hope this is going to be resolved ASAP
It started bout 6 weeks ago. When i log in to roon core via the app, PC mostly sometime tablet or my phone. It take a long time to go to Tidal end load the home page of it. When pick a play list hit play it can take on to 1 minute that the play list or album starts to play.
Thanks for the additional information! Based on the information you’ve provided, it does seem to fall into the known issue our team is currently working on.
We don’t have any additional troubleshooting steps to share, as this is a known issue being worked on. The best thing to do for the time being is to reboot your server daily, or however long before performance starts to degrade again.
We realize this is less than ideal, so we very much appreciate your ongoing patience here. Thank you!
@benjamin I’ve been experiencing Roon sluggishness over time and shared some observations in the TInkering category. I posted there to discuss and learn from more experienced Roon users. After reading your comment above, I may be barking up the wrong tree, since the dev team is working on a known issue (my issue too?).
I know you and your colleagues are very busy in Support. Would you be willing to spare a few minutes to review Memory under pressure: your experiences with Roon garbage collection? Confirmation (or not) that what I describe is part of the known issue being work on would be super helpful. Thanks in advance!
May we ask a few things about your more concrete situation?
How large is your library (number of titles)?
Is it only about local files or also about streamed ones from e.g. TIDAL or Qobuz?
In case of local files, are they on an internal or external drive?
In case you haven’t done any manual editing of metadata, make a backup of your library and rebuild it completely from scratch.
Is the scheduled background library optimization/maintenance feature enabled? You may turn it off for a while.
What NUC model do you actually have? I assume it’s not a roon nucleus, right?
NUCs are usually fanless and may go into throttled mode in case temperatures are getting too high. This may affect performance hugely.
Therefore, please check that your NUC is surrounded by enough free space/air. In addition check the ventilation areas at the case for dust or obstacles. Free them from dust.
How large is your library (number of titles)?
Zero, only stream
Is it only about local files or also about streamed ones from e.g. TIDAL or Qobuz?
Tidal only
In case of local files, are they on an internal or external drive?
In case you haven’t done any manual editing of metadata, make a backup of your library and rebuild it completely from scratch.
No need
Is the scheduled background library optimization/maintenance feature enabled? You may turn it off for a while.
Zero clue what yoy mean
What NUC model do you actually have? I assume it’s not a roon nucleus, right?
NUC6i3SYK
NUCs are usually fanless and may go into throttled mode in case temperatures are getting too high. This may affect performance hugely.
Got an Akasa case, NUC doesnt even get warm
Therefore, please check that your NUC is surrounded by enough free space/air. In addition check the ventilation areas at the case for dust or obstacles. Free them from dust.
It has more then enough room, Guessing not reading my post. Nothing changed in setup. Just Roon being slow.
But for now since the update and some resets. Roon is responding nicely not as fast as before. But almost as good and fast enough am content with it. Hope end of april the update will even beter it.
