Simaudio Mind2 "uncertified"

Core Machine (Operating system/System info/Roon build number)

Apple iMac 4GHz i7 / OSX 10.14.6 / Roon 1.7 Build 511
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

All wired thru ASUS RT AC86U
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

iMac to Simaudio Moon Mind2 (Ethernet) - Audio Note 3.1 DAC (RCA)- Audio Note Soro amp (RCA)

Description Of Issue

After updating Roon to most recent build, the Moon Mind streamer is shown as “uncertified”. I’ve updated the Mind’s firmware and rebooted the network and all components. It is still seen as an endpoint but instead of the correct icon it now shows the generic speaker icon.

Anybody?..

Hi @Simon_Smith,

Our team is currently investigating a known issue with Moon devices that can result in the issue you’re seeing here. I can’t provide any specifics at this time but we hope to have this issue resolved soon.

Thanks and apologies for the inconvenience!

Thanks @dylan. That’s fine now that I know - it saves me from causing another problem while trying to fix it myself! :wink:

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Very happy to say that the Mind 2 is back to being certified!

Cheers guys

Simon

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